Return and Refund Policy

How to arrange a return?

Please contact our Customer Service team (support@divineskincare.ie) notifying them of your intention to return.

• We will need to know your order number, the item/s you want to return and the reason for return if outside of the 14-day cancel period
• Upon receipt of these details, we will provide you with all the necessary information to arrange the return
• Please package the item securely and ensure a copy of your order confirmation email is included inside and the order number is visible
• Divine Skincare reserves the right to withhold a refund where inadequate packaging has been used
• When returning an item, please retain the receipt you receive for tracking purposes
• Any item you have accepted and then returned is your responsibility until it reaches our warehouse
• We will not refund postage costs to return items which are unwanted or no longer required
• We will not refund postage costs to return any item due to a reported fault where no fault was found in the testing process

  Divine Skincare will need proof of the return delivery.

CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact us:

Divine Skincare, 308 Suttons Court, Mitchelstown, Co Cork, P67WR29, Ireland
Phone: +353874385138
support@divineskincare.ie